That was our first reaction when a customer approached KANOU to supply a custom Gorilla glass and asked if we could also handle the assembly with a consigned plastic part.
Yes, we could have simply done the assembly.

But at KANOU, we believe in going beyond just “yes.” We aim to add value.
So, we proposed an alternative: let us redesign the component into a single piece of custom Gorilla glass with all required features such as a step around the perimeter. The benefits were clear:
• Lower overall cost
• No need to manage a separate plastic supplier
• Guaranteed consistent quality from KANOU
• Greater durability compared to plastic

At first, the customer was hesitant. It took nearly a year of consistent discussions before they finally agreed to trial our glass-only design.

The result? A successful solution that not only met their needs but simplified their supply chain.

✨ Another story of patience, persistence, and the belief that value-added proposals drive customer success.
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