How One Visit Turned Into a Partnership: Winning with Custom Display Module Expertise
At KANOU, we believe in letting our work speak for itself — and sometimes, it travels by word of mouth. That is exactly how one new customer found us. Referred by industry contacts who knew our machining capabilities, they reached out, curious to learn more. What followed was more than just a factory visit — it was the start of a new partnership.
🏭 The Visit That Opened Doors
The customer visited our facility with one goal: to evaluate our machining capabilities for precision metal components. What they did not expect was the breadth of what we could offer.
During the tour, we introduced them to our:
- Custom cover glass solutions
- Touch & display module integration
- OEM manufacturing capabilities
Their response? Impressed. Interested. Engaged.
🚀 From Conversation to Customization in 2 Months
Things moved quickly. The customer immediately looped in their project team, and within just 2 months:
- We collaborated on a custom display and touch module tailored to their product needs.
- Developed and produced working samples.
- Met performance and integration requirements — on time and with precision.
We were also told this was only the beginning — several more projects are in the pipeline.
🔑 What Made the Difference
This win was not just about technology — it was about trust and capability. What convinced the customer?
- ✅ Our end-to-end solution — from machining to display integration
- ✅ Our speed in development and sampling
- ✅ Our OEM readiness and attention to quality
They saw a partner who could go beyond parts — a team who could take ownership of the whole module and deliver excellence.
💬 Final Thoughts
In a world full of suppliers, we strive to be something more — a solutions partner.
This story is proof that when capabilities align with customer needs, great things happen fast.
➡️ KANOU: From components to complete modules — we bring ideas to life.
Raymond Chew
SGK
30.05.2025
