With the start of the new year, KANOU seen an increase in inquiries—which is encouraging. However, what is disappointing is that many of these inquiries come with only a high-level description of an impressive device that seemingly requires custom components, yet lack any meaningful technical details.

This is often followed by requests to share all available datasheets and to ship samples immediately. To be clear, these are not scam inquiries—they come from reputable companies.

That raises the question: what is the intent behind such requests?
Are samples being requested en masse without a clear technical evaluation?

What concerns me most is this: do recipients of these samples truly know where they come from, or the level of engineering, customization, and customer-specific intellectual property behind them?

KANOU is not a stockist. We are a manufacturer specializing in customized end components tailored to each customer’s specific requirements. As such, all on-hand parts belong to our respective customers and are protected under their intellectual property.

We encourage new and prospective customers to share their technical specifications and drawings when engaging with us.

Without clear drawings or well-defined requirements, requests for material datasheets, costings, pricing, or even samples become extremely challenging—much like searching for a needle in a haystack.

Without understanding the intended application, it is unclear what is truly required or what type of sample is being requested.

Meaningful collaboration starts with clear requirements. Without technical details, it is difficult—if not impossible—to provide responsible, accurate, and ethical support.

In fact, even a stockist would find it difficult to support such an inquiry without adequate technical details.

To support you effectively and accurately, we need a clear understanding of your specific application and requirements.

As an industry, we should all strive to engage one another professionally.