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In times of crisis, how can we demonstrate effective teamwork while keeping the customer first?
We recently faced a tough situation—one of our delivered machined parts to a valued medical customer in Singapore was missing a critical coating process. It caused a significant stir at
How to manage a Work Dodger?
The Art of Dodging Work: A Masterclass in Evasion Every workplace has that one person—the magician of avoidance, the Houdini of responsibility, the maestro of minimal effort. You know the
Joining Us… But Only If We Succeed First?
Hiring the right talent is never easy, especially when building a new team from the ground up. Recently, while recruiting for our Vietnam office, we met a promising candidate. She
From Frustration to Trust: How We Solved Silkscreen Peeling and Secured 4 Projects？
Above: Example of silkscreen peeling due to UV degradation When a new customer came to us with a recurring issue — silkscreen ink peeling from their cover glass — their
How KANOU transformed from a Glass Supplier to Trusted OEM Partner: A Story of Persistence and Performance
In business, trust is not given — it is earned. One of our customers, who initially engaged us solely for custom cover glass supply, is now one of our most
